It’s frustrating for updates to ruin your day, especially when you didn’t request one and your PC was running smoothly. Gone are the days when updates or better yet service packs were issued to address buggy releases and were there to remedy a range of issues. Nowadays in our world where mobile phones put a mini computer in millions of pockets, accessible at any moment, there’s a demand for instant access and fixes. Having numerous apps all running concurrently, the new way of doing things is to constantly supply app updates to fix pre-existing issues and even upgrade software.
On the surface it’s a good idea, allowing the user to stay at the forefront of the technology, getting the very latest offering and features. It’s also a matter of security with so many databases at risk, developers have to stay one step ahead of the hackers, ensuring that their information isn’t vulnerable. So it’s all about the latest and most secure platforms. This extends to operating systems and personal computers too, making the ceaseless barrage of never-ending updates a requirement. Microsoft is trying to get users to allow seamless usage of their Windows operating system by enabling automatic updates. It’s nice to think you’re saving time by having updates install as and when with a little icon to give you the nod, but it can present other issues.
Windows updates are a real disruptor when it comes to Dragon. So when clients ask us why their computer is suddenly behaving erratically, especially in terms of compatibility with Dragon, we have to ask if a Windows update was run. Even when it comes to installing software, we insist that users run the latest batch of updates before installing Dragon to ensure a seamless install and no immediate incompatibilities.
So, besides switching the PC on and off before dropping us an email or a phone call, we’d suggest you also be mindful of your Windows updates. Have they been run recently? Have they been run at all? These are the kinds of questions you can expect to hear from one of our tech support assistants. Do you think something’s gone a bit haywire since you last updated? Get in touch and let us see how we can help.